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© Copyright 2003, IRED.com, Inc.

Consumers May Weigh in
on MLS Listings Access

Pat Rioux

As the National Association of REALTORS (NAR) Mid-Year Meeting convenes, it may seem as though everyone involved in the real estate industry has had time to weigh in on the hotly debated issue of VOWs (Virtual Office Websites) and the recent push for broker opt out provisions.

There is a group that did not weigh in on the matter nor were they asked how they feel about the proposed changes in access to the Multiple Listing Service (MLS) -consumers. Home buyers and sellers may have the most to lose by the new policy and they now have a chance to weigh in on the issues.

RECALL, the Real Estate Consumer Alliance, an ad hoc coalition of real estate consumer advocates, has addressed the information gap and has announced an online petition drive to gather consumer opposition to the proposed policy changes scheduled for a vote this week at the Mid-Year meeting of the National Association of REALTORS.

Bill Wendel, spokesperson and owner of the Cambridge, Massachusetts-based Real Estate Café, said, "The proposed changes are clearly anti-consumer and anti-competitive. Consequently, I urge the National Association of REALTORS (NAR) to enable their members to act in the best interest of their customers and clients by preserving their ability to distribute and access the entire inventory of MLS listings online. I urge the NAR to reject the proposed changes at their annual convention in Washington, DC, May 15 to 17, 2003."

The fate of VOWs have been discussed, analyzed, and debated over the last few years as the association directors and members wrestled with various policy options on whether or not the listing broker could choose to opt out of the MLS. Some say it is an industry issue and consumers have no say in the matter. Others feel that the sellers will lose out because they will not be advised that their properties are not being exposed to online buyers who, in turn, will not be able to learn about the listings even when they agree to provide their contact information to brokers.

The online petition created by RECALL, Protect Consumer Access to Real Estate Listings, is a last-minute, grassroots effort to let consumers register their wishes to protect access to the listings data and has the support of Stephen Brobeck of the Consumer Federation of America, Bruce Hahn of American Homeowners Grassroots Alliance, Nancy Seats, Homeowners Against Deficient Dwellings, LaLa Wang of MLX.com, Becky Swann of IRED, and a number of buyer agency representatives including Tom Hathaway, The Buyers Agent, Leo Berard, Buyer Brokers of Cape Cod, Barry Miller, Buyers Only America Realty and Andrew Show, Buyer's Resource Realty Services, President-Elect, National Association of Exclusive Buyer Agents.


Pat Rioux


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